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Accor Owner Relations - We're Here to Help

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Thank you for entrusting Accor Apartments & Leases with the management of your investment! Leading the way in Strata Owner Services, our Owner Relations team will provide you with extensive support, in conjunction with your onsite hotel management team. Acting as the voice of owners, we have an unwavering focus on the maintenance of owners assets and on maximising the performance of your investment. We deliver a premium personalised service and will provide regular updates about your property via the General Manager's quarterly newsletter. A centralised email address owners-au@accor.com and toll free line have been established 1300 559 232 where you are invited to make enquiries and discuss any aspect of your investment. In appreciation of your commitment to Accor Apartments & Leases, you will also receive complimentary access to our Partnership Program. This program offers heavily discounted accommodation throughout a huge range of Art Series, Peppers, Mantra and BreakFree Resorts, Retreats and Hotels throughout Australia, New Zealand, Hawaii and Indonesia, by using your individualised promo code. If you've recently joined our management, an Owner Loyalty Card and your promo code will be mailed to your postal address. If you would like to book accommodation immediately, please phone us to request these details. Accor Apartments & Leases owners also have access to great savings on hotel rates at participating Accor properties by visiting ALL.accor.com website and entering the preferential code MHPP. Please take the time to peruse the range of additional benefits and rewards that the program offers by visiting our website; https://www.mantrahotels.com/invest-with-us/benefits/partnership-program/ For more information in relation to the day-to-day management of your property or to make an owners booking, please contact the manager on duty at your property directly, with your request. Please also feel welcome to contact one of our friendly team who are available to support all owners in conjunction with your hotel management team, our contact details are listed below. We look forward to working with you! Kind regards, Owner Relations Team Accor Apartments & Leases Now part of Now part of

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